Snow Removal Contracts
A snow removal contract is a legally binding agreement — reviewing it carefully before you sign protects you from unexpected costs and service gaps.
The most important clause is the trigger threshold: at what accumulation does the contractor begin plowing? Standard residential triggers are 5cm; commercial properties may need 2.5cm. Ensure the trigger matches your needs.
What's Included
Response time guarantees: how long after the snow stops (or reaches the trigger) will service be completed? Reputable contractors specify 4-6 hour response times for residential, 2-3 hours for commercial. Vague language like 'as soon as possible' isn't acceptable.
Insurance requirements: your contractor must carry commercial general liability insurance (minimum $2 million) and WSIB coverage. Request certificates before work begins — don't take their word for it.
Getting a Quote
Scope of work: exactly which areas are covered? Driveway to garage door, sidewalks, steps, walkways to entrances? Define the scope in writing to avoid disputes about what's included.
Exclusions: most contracts exclude specific events like major snowstorms above a certain accumulation, or require extra charges for snow hauling when lots run out of storage space. Know what's excluded.
Seasonal vs. per-event: seasonal contracts offer fixed pricing regardless of snowfall; per-event contracts charge per visit. In a heavy snow year, seasonal contracts can offer significant savings. In a light year, per-event may cost less.
D&D Snow Services provides clear, transparent contracts with defined scopes, guaranteed response times, and insurance certificates provided before service begins.