"Last winter was brutal and D&D Snow never missed a single visit. My driveway was always clear before I left for work. The seasonal pricing made budgeting easy and I never had to worry about the snow piling up."
Jennifer M.
In our clients’ words
Client testimonials
Feedback from clients of D&D Snow Services.
Client feedback
"We had D&D handle our entire parking lot and walkways for two winters in a row. Crews are always on site early — well before our customers arrive. Reliable, professional, and fairly priced."
Paul S.
D&D cleared our commercial lot every single storm this winter. Always done before our staff arrived at 7 AM. Absolutely dependable.
Tom H.
D&D Snow cleared our entire driveway and walkway before 6 AM every single storm. We never had to shovel once all winter. Incredible service.
Karen L.
Signed a seasonal contract for our plaza parking lot. Every storm was handled professionally. Salting was thorough and timely. Highly recommend.
Tom H.
Reliable, affordable, and always on time. Our walkways and porch are always clear before we leave for work. Couldn't ask for better service.
Andrea S.
"Last winter was brutal and D&D Snow never missed a single visit. My driveway was always clear before I left for work. The seasonal pricing made budgeting easy and I never had to worry about the snow piling up."
Jennifer M.
"We had D&D handle our entire parking lot and walkways for two winters in a row. Crews are always on site early — well before our customers arrive. Reliable, professional, and fairly priced."
Paul S.
D&D cleared our commercial lot every single storm this winter. Always done before our staff arrived at 7 AM. Absolutely dependable.
Tom H.
D&D Snow cleared our entire driveway and walkway before 6 AM every single storm. We never had to shovel once all winter. Incredible service.
Karen L.
Signed a seasonal contract for our plaza parking lot. Every storm was handled professionally. Salting was thorough and timely. Highly recommend.
Tom H.
Reliable, affordable, and always on time. Our walkways and porch are always clear before we leave for work. Couldn't ask for better service.
Andrea S.
We manage 12 rental properties and D&D handles snow for all of them. Consistent, professional, and our tenants love the service.
Ryan G.
Had heated wires installed on our roof after years of ice dam problems. Not a single issue this winter. D&D knows what they're doing.
Margaret P.
Best snow removal in the region. They cleared our restaurant lot every storm and salted perfectly. Our customers always had safe access.
Jason W.
Snow guards on our metal roof were the best investment. No more dangerous snow slides onto our front walkway. Professional installation.
David M.
First year using D&D for snow removal and it was seamless. They communicated before every storm and always showed up on time.
Lisa B.
Our condo board hired D&D for all 24 units. Paths, parking, and common areas always pristine. Tenants stopped complaining overnight.
Nancy K.
I'm elderly and can't shovel anymore. D&D gives me peace of mind every winter. They're always here early and the crew is so respectful.
Helen T.
Great communication and fair pricing. They text before they come and send a photo after. Very transparent and professional operation.
Paul V.
We switched from another company and the difference is night and day. D&D is more reliable, more responsive, and more affordable.
Steve C.
"We had D&D handle our entire parking lot and walkways for two winters in a row. Crews are always on site early, well before our customers arrive. Reliable, professional, and fairly priced."
Paul S.
Residential snow removal
"I work a 6am shift at Grand River Hospital and before D&D Snow, I was out shovelling my driveway at 5am in the dark every storm. Now I just walk to my car. They're always done before I get up. Never missed a single event in two full seasons."
Karen B.
"My driveway and front walk are always cleared before I even wake up. The team is respectful, the pricing is fair for the whole season, and they never miss a visit."
Eleanor L.
"My parents are in their 70s and live in Guelph. I set them up with D&D's residential contract so I don't have to worry about them shovelling. Best money I've ever spent."
Jessica F.
Commercial snow removal
"We manage four commercial properties across Waterloo Region and D&D handles all of them now. The parking lots are always clear before 8am. Zero liability incidents this past season. We're locked in for next year already."
Marcus T.
"Our retail plaza in Waterloo has 280 parking spots and the main entrance on a busy intersection. D&D Snow had the lot cleared and salted before our 8am opening on every single storm event this past season."
Felicia D.
"D&D Snow's commercial contract included priority response with a defined 2-hour SLA after each storm. They never missed it. The crew understood the operational priority areas and worked around our production schedule without disruption."
Chris W.
"They provide a storm log after every visit so our liability file is always up to date. We've had zero slip-and-fall incidents this season and our insurer is happy. Renewing without question."
Yvonne P.
"Not a single ice dam formed all winter. Our neighbours had icicles hanging three feet off their eaves for months. Total game changer."
Tom W.
"D&D installed roof heat cables in October and we had zero ice issues all season. The installation was clean, fast, and Devon was thorough in explaining the system."
Paul H.
"Called D&D during a major storm in January when my regular contractor didn't show. They came out within 2 hours. Did a better job in 20 minutes than my old contractor had all season."
Angela M.
Commercial snow removal
"Our condo board signed a contract with D&D in September and it was the best decision we made all year. They handle 40+ units, multiple lanes, and a visitor lot. Not a single resident complaint all winter. We've already renewed for next season."
Sandra O.
Heated wires
"The heated wire installation was perfect — not a single ice dam formed all winter. Our neighbours had icicles hanging three feet off their eaves for months. Total game changer. Devon explained the whole process before starting and the install was clean and professional."
Tom W.
Residential snow removal
"I've used multiple snow contractors over the years. D&D is by far the most consistent. They never missed a single visit during the 2024-25 season. Every storm, no matter how bad — they were there. When I renewed my contract I recommended them to my whole street."
Linda K.
Commercial snow removal
"We run a small retail plaza on the east side of Kitchener. Ice on the lot had been a real concern after a slip-and-fall incident the previous year. D&D came in, assessed the whole property, and gave us a commercial contract that covered everything. Our lot has been spotless all winter."
Raj N.
Residential snow removal
"My parents are in their 70s and live in Guelph. I set them up with D&D's residential contract so I don't have to worry about them shovelling. Best money I've ever spent. They call me every storm to tell me it was already done when they woke up."
Jessica F.
Heated wires
"We had major ice dam problems the previous two winters — water was leaking into our upstairs ceiling. D&D installed roof heat cables in October and we had zero ice issues all season. The installation was clean, fast, and Devon was thorough in explaining the system."
Paul H.
Residential snow removal
"Called D&D during a major storm in January when my regular contractor didn't show. They came out within 2 hours. Did a better job in 20 minutes than my old contractor had all season. I signed a contract with them for next year on the spot."
Angela M.
Commercial snow removal
"We operate a manufacturing facility in Cambridge and need our loading dock clear by 6am every snow event — no exceptions. D&D has delivered on that every single time. The few times we've had unusual accumulation they called ahead to let us know. Exceptional communication."
Bryan C.
Residential snow removal
"Devon was incredibly helpful when we signed our contract. He came out to the house, walked the driveway, noted the steps and side path, and made sure the contract covered everything. Then they just handled it all winter. No calls, no chasing — just a clear driveway every morning."
Marie C.
Residential snow removal
"Got both the heated wire installation and the seasonal snow contract through D&D. The combination is perfect — my roof never develops ice dams and my driveway is always clear. One company, one call, everything handled. Couldn't ask for more."
Greg S.
Commercial snow removal
"Our retail plaza in Waterloo has 280 parking spots and the main entrance on a busy intersection. D&D Snow had the lot cleared and salted before our 8am opening on every single storm event this past season. Not once did we have to delay opening. They even proactively communicated the night before each significant storm. This is exactly what a professional seasonal contract looks like."
Felicia D.
Heated wires
"We had ice dam issues destroying our soffit and fascia every winter. Devon assessed the roof, explained exactly where the heat cables needed to be routed for maximum effectiveness, and had them installed before the first snowfall. This past winter — zero ice dams, zero damage. The installation looks clean and the controller works exactly as explained. Genuinely the best money we've spent on the house in years."
Rachel M.
Residential snow removal
"I'm 72 and shovelling is simply not something I can do anymore. D&D Snow has given me complete peace of mind this winter. My driveway and front walk are always cleared before I even wake up. The team is respectful, the pricing is fair for the whole season, and they never miss a visit. My family insisted I get a proper service after my neighbour slipped last year — D&D was the right choice. I've already renewed for next season."
Eleanor L.
Commercial snow removal
"As the property manager for a 64-unit condo corporation in Waterloo, I've worked with three different snow contractors over five years. D&D Snow is categorically different — organized, documented, and responsive. They provide a storm log after every visit so our liability file is always up to date. We've had zero slip-and-fall incidents this season and our insurer is happy. Renewing without question."
Yvonne P.
Snow guards
"Our metal roof was sending avalanche-style snow dumps onto our front walkway — a real danger for anyone walking to our door. D&D installed ColorGard snow retention guards across the full eave run. The installation was tidy, matched our roof colour perfectly, and completely eliminated the roof dump problem this past winter. Devon explained the installation process clearly and the job was done in a single morning. Highly recommend for anyone with a metal or low-slope roof."
Peter S.
Commercial snow removal
"We operate a manufacturing facility in Cambridge with 24/7 operations. Snow management is critical — a blocked loading dock or icy forklift lane is a safety incident waiting to happen. D&D Snow's commercial contract included priority response with a defined 2-hour SLA after each storm. They never missed it. The crew understood the operational priority areas and worked around our production schedule without disruption. Best commercial snow contract we've had."
Chris W.
Heated wires
"We had heated cables installed in our interlock driveway and front walkway. The install required working around the existing paver patterns which I assumed would be complicated — but D&D's team was meticulous. Every paver was relaid perfectly after the cable installation. The system has been running all season without a single issue and we haven't shovelled once. Worth every dollar for the convenience and the safety of our kids."
Lisa N.
Residential snow removal
"First time using a professional snow service and I wasn't sure what to expect. D&D Snow made the signup process completely painless — clear seasonal contract, transparent pricing, and confirmation of service schedule before the season started. The first big storm we got, my driveway was done before 6am. I recommended them to four neighbours that same week. Service quality is exceptional and the team is professional. Won't go back to doing it myself."
Andrew B.
"As a property manager overseeing six residential buildings in Guelph, I've worked with a lot of contractors. D&D Snow is the only one I've never had to chase down during a storm. They show up, they document it, and they're gone before the tenants even notice. That reliability is everything in this business."
S. Blanchard
Commercial snow removal
"D&D had our parking lot cleared before 6 AM every single storm last season. Our tenants didn't miss a beat — no complaints, no slip incidents. That's exactly what a property manager needs."
Mark T.
Commercial snow removal
"We manage a condo corporation in Waterloo and switched to D&D two winters ago. Their response during that February ice storm was unreal — they were on-site before sunrise. Residents were genuinely impressed."
Sandra K.
Commercial snow removal
"Running a strip mall means liability is always on my mind. D&D's commercial contract gives me peace of mind — salting, plowing, documentation. Everything is handled and I never have to chase them."
Rob M.
Heated wires
"After two winters of ice dams destroying my eavestroughs, D&D installed heated wires and the problem is completely gone. Water flows freely now instead of backing up into my soffit. Best investment I've made in this house."
Linda H.
Heated wires
"We had a roof deck collapse risk from ice buildup on our older home. D&D's heated wire system was installed before freeze-up and we had zero ice dam damage all winter. Wish we had done it years earlier."
Paul & Janet D.
Heated wires
"The ice building up above my garage door was getting dangerous. D&D came out quickly, explained exactly what was needed, and the install was clean and professional. No more giant icicles hanging over my driveway."
Christine B.
Salting & ice removal
"After a freezing rain event glazed our entire parking lot, D&D had a crew out within an hour. They treated the whole surface and it was safe for our staff by morning. That kind of response is why we keep renewing our contract."
Sandra M.
Salting & ice removal
"We had ice dams building up on our roof for weeks. D&D came out with steam equipment and had them gone in a few hours. No damage to the shingles, no leaks. Should have called them sooner."
James & Carla T.
Salting & ice removal
"The preventive anti-icing treatment they apply before storms is a game-changer for our loading dock. Our trucks can operate safely even during the worst freeze-thaw days. Worth every dollar."
Rob K.
Salting & ice removal
"We've been on a seasonal contract with D&D for three winters now. Our driveway and walkway are always cleared before I need to leave for work. No chasing anyone, no excuses — they just show up."
Kevin S.
Salting & ice removal
"Our parking lot is a liability magnet without proper salting. D&D's plow and salt service keeps it safe and compliant all season. The seasonal rate actually saves us money versus what we used to spend on reactive service."
Diane F.
Salting & ice removal
"D&D came out the morning after a massive snowfall and had our whole commercial lot done in under an hour. The salting was thorough — no icy patches by midday. Exactly the reliability we needed on a contract."
Tom & Maria L.
Residential snow removal
"As a senior living alone, shovelling was becoming a real safety risk. D&D's residential service has been a lifesaver — literally. My driveway and front walk are always clear before I even get up in the morning."
Eleanor W.
Residential snow removal
"With two young kids and both of us working, there's no time to shovel after a big storm. D&D handles it every time — we wake up, driveway's done, kids get to school safely. It's one less thing to worry about all winter."
Aisha & Ben R.
Residential snow removal
"I fractured my wrist last winter and couldn't shovel at all. D&D stepped in on short notice and kept my property clear for the rest of the season. Incredibly reliable and they always did the walkway too without being asked."
Gary P.
Snow guards
"We have a metal roof over our front entry and snow was sliding off in sheets onto the walkway below. D&D installed snow guards before winter and it made a huge difference — no more avalanches over the door. Guests and family are safe now."
Nadia T.
Snow guards
"Snow sliding off my steel roof was denting my eavestroughs and landing right beside my AC unit. D&D's snow guard install was fast and professional. First winter after install — no damaged gutters, no repair bills."
James M.
Snow guards
"My metal roof is over the side walkway used by my elderly mother. I was terrified of a snow slide. D&D came out, assessed it, and installed guards the same week. That kind of quick response and quality work is rare."
Priya K.