Driveways, walks & commercial access
Residential snow removal
Describe the driveway, steps and walks, including shared areas, parked vehicles and places where snow can be stored.
D&D Snow Services
At ground level.
Along the roofline.
Explore six winter services, from clearing residential and commercial access to heating cables and roof snow guards.
Snow storage beside the driveway.Driveway access
Explore the services
Driveways, walks & commercial access
Driveways, walks & commercial access
Commercial snow removal
Identify parking, delivery and pedestrian routes alongside operating hours, vehicle movements and snow-storage constraints.
Driveways, walks & commercial access
Plowing & salting
Discuss the clearing surfaces and ice-management needs together, with service triggers and treatment areas defined in the agreement.
Driveways, walks & commercial access
Ice removal & de-icing
Explain where ice forms, how the area is used and whether runoff or recurring refreezing needs review alongside treatment.
Explore the services
Roof-related winter work
Roof-related winter work
Roof & gutter heating cables
Identify the roof edge or gutter area and describe recurring ice concerns. Discuss suitability, installation and connections for the specific building.
Roof-related winter work
Roof snow guards
Describe the roof covering and the entrances or paths below it. Retention layout and attachment need consideration for the particular roof.
In our clients’ words
What our clients say
Client feedback
D&D cleared our commercial lot every single storm this winter. Always done before our staff arrived at 7 AM. Absolutely dependable.
Tom H.
Read this testimonialD&D Snow cleared our entire driveway and walkway before 6 AM every single storm. We never had to shovel once all winter. Incredible service.
Karen L.
Read this testimonialReliable, affordable, and always on time. Our walkways and porch are always clear before we leave for work. Couldn't ask for better service.
Andrea S.
Read this testimonialOur approach
A clearer brief.
A clearer way through.
Winter service starts with knowing which areas need attention and what the arrangements must cover.
Talk through your projectMap the areas that matter
Describe the driveway, walks, entrances or roof area. Include your location, access restrictions and the way the property is used.
Discuss the winter conditions
Identify snow-storage space, obstacles, operating hours and recurring ice concerns. Keep clearing work separate from roof-installation questions.
Confirm the service terms
Agree coverage, availability, clearing triggers and responsibilities. An enquiry alone does not reserve a route, confirm dispatch or establish a seasonal contract.
The place matters
Kitchener. Waterloo.
Cambridge. Guelph.
We serve Kitchener, Waterloo, Cambridge and Guelph. Include the actual property location and requested areas when you enquire. Route coverage, capacity and service arrangements need confirmation; the location list is not a dispatch promise.
Our service boundary
Clear responsibilities for winter.
This business covers snow clearing, ice concerns and roof-related winter work. General parking-lot repairs and exterior building replacement have different scopes. Describe the winter concern and any separate repair work so responsibilities can be directed and agreed.
Discuss the scopeQuestions & answers
A little clarity,
before you begin.
How is a commercial enquiry different from a residential one?
Commercial requests should describe vehicle movements, deliveries, pedestrian routes and operating hours as well as the clearing areas. Residential requests should identify driveways, paths, steps and any shared access.
Can plowing, salting and ice concerns be discussed together?
Yes. Identify the surfaces, recurring icy areas and available snow-storage space. The clearing and treatment scope, triggers and responsibilities need agreement for your property.
Are heating cables and snow guards interchangeable?
They address different roof-related concerns. Describe the roof covering, the area affected and the problem you have observed so the relevant installation can be discussed.
What needs confirmation before seasonal service begins?
Confirm property coverage, availability, included areas, clearing triggers, treatment arrangements, access and commercial terms. A request or calendar selection alone does not establish the service agreement.
Can clearing and ice treatment be scoped together?
Identify the driveways, parking areas, walks and steps involved, then distinguish clearing from ice treatment. The agreement should state included tasks, exclusions and charges. Combining tasks does not establish a discount or make every treatment or repeat visit automatic.
What should a service trigger and repeat-visit arrangement specify?
Review the actual proposed trigger, the areas covered and how attendance during a continuing event or refreezing is handled. Agree the service and communication arrangements for the property. Do not assume a universal snow-depth threshold, zero-tolerance attendance or an arrival time.
Can roof heating cables be discussed alongside winter clearing?
Describe the roof or gutter concern separately from ground-level clearing. Suitability, installation, electrical responsibilities, timing and price need confirmation for the particular work. A roof-cable enquiry does not establish a pavement-heating service, installation season or bundled contract.
How do I check availability during a storm?
Use the contact route agreed for the property and explain the location, requested work and access conditions. Check whether any additional work can be accepted and on what terms. Do not treat the enquiry form as dispatch confirmation or assume round-the-clock attendance.
How should I discuss de-icing product requirements?
Identify the surfaces, nearby planting, pets and other site constraints. Ask which product is proposed and how its directions and limitations apply to those conditions. Do not infer product availability or a no-impact guarantee from an eco-friendly label.
How should I compare seasonal and per-event terms?
Compare the period covered, tasks, triggers, visit limits, exclusions, additional charges and cancellation terms in each actual proposal. Seasonal pricing does not necessarily mean unlimited visits, and neither arrangement guarantees a particular saving.
What should I include for residential and commercial areas?
List each requested area separately. For a home, include driveways, walks, steps and shared access; for a commercial site, include loading areas, parking movements, pedestrian routes and operating hours. Coverage and any priorities need agreement for the property.
How should I report a winter-service concern?
Use the service contact agreed for the property; the public phone is (519) 501-5003. Identify the location, affected area, time and concern, with photographs if safely available. Confirm any follow-up and charges directly; a report does not establish free attendance or a fixed response deadline.